SLASH is a 1:1 channel, so if you are already connected to another device, there may be no signal. Please press the LED (MFB button) on the back of SLASH. You can reset it automatically and use the SLASH and Bluetooth connection.
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Q. When using SLASH, the connection with Bluetooth is not working well. What should I do?
von Hanbrian – 15 August 2024
von Hanbrian – 15 August 2024
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FAQ – von Hanbrian
If the unit does not power on
- Check the adapter's functionality. Try using a different adapter and see if the device powers on. If it does, replace the faulty adapter. - Try using different USB C-type cables and see if the device powers on. If it does, use a new USB C cable. - Ensure the device is not overheated. If you notice excessive heat or smell of burning, unplug the power immediately and contact the service center for assistance.
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FAQ – von Hanbrian
If you have connected your SLASH3/6 to your smartphone but you cannot hear any sound
- Increase the volume level on your smartphone. This will not affect the sound quality even at the maximum level. - Make sure that the amp, speaker, or other device that you are using has the correct input source selected for the SLASH3/6. - Adjust the volume of the amp and speaker to a suitable level. - Restart your smartphone and reconnect the SLASH3/6.
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FAQ – von Hanbrian
If you have trouble connecting your SLASH3/6 to your smartphone via Bluetooth
- Press and hold the MFB (LED button) on the back of your SLASH3/6 for more than 1 second. - Wait until the blue LED flashes once per second. - On your smartphone, go to Bluetooth settings and disconnect or unregister the existing SLASH3/6. - On your smartphone, go to Bluetooth settings and re-search or find SLASH3/6 and register it again. - If the connection is successful, you will see the green LED flash three times and repeat every 2 seconds.
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FAQ – von Hanbrian
Q. One side only makes sound. There is noise only from one side. The sound is strange from one side.
To fix this problem, follow these steps. - Connect SLASH3/6 to RCA output (left and right output) in reverse. -For example, if the right side did not make sound, check if the left side does not make sound now. -If this is the case, get A/S inspection. -If the right side still does not make sound, check the amp, speaker, and cable.
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FAQ – von Hanbrian
Q. Do I have to connect every time I use SLASH?
SLASH automatically connects the last connected device. It is recommended that you always stay connected.
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FAQ – von Hanbrian
Q. If the smartphone volume is maximum, the sound is strange.
If the output is larger than the input of the amp and speaker, lower the volume of your smartphone and adjust the volume of the amp and speaker to use it
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FAQ – von Hanbrian
Q. Is there a way to optimize it with SLASH and listen to sound quality?
After connecting to Bluetooth, it is recommended to set the maximum volume on the device and then adjust the volume to your liking in the amplifier.
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FAQ – von Hanbrian
Q. Should I push RCA connectors all the way in when connecting them to the amplifier?
RCA connectors are precisely crafted with CNC, so they may feel a bit tight when initially connecting them to the amplifier or extension cables. There's nothing wrong with the product, so please push them all the way in for a proper connection. If they are not fully inserted, the playback volume may be low, so in such cases, please ensure that the RCA connectors are securely connected to the amplifier.
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FAQ – von Hanbrian
Q. How do I know which is the left and right RCA connector?
Inside the RCA plug, one side is typically marked with the color red.
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FAQ – von Hanbrian
Q.What type of DC adapter should I use?
Slash is carefully designed to accommodate various types of adapters. You can conveniently use a variety of adapters to make the most of your Slash experience. The recommended power adapter is 5V 1A.
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