Shipping policy
Shipping Policy
All orders are securely packaged and shipped worldwide exclusively via FedEx International Priority.
1. Shipping Rates & Delivery Time
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Orders $150.00 USD and above: FREE SHIPPING
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Orders $79.01 – $149.99 USD: $20.00 USD
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Orders under $79.00 USD: $29.00 USD
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Estimated Delivery Time: 3 – 5 business days worldwide
2. Order Processing & Tracking
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Handling Time: Dispatched within 1–2 business days (excluding weekends and South Korean public holidays).
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Tracking: A FedEx tracking number will be emailed automatically upon dispatch.
3. Customs, Duties & Taxes
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Shipments are dispatched from Seoul, South Korea on DAP (Delivered at Place) terms.
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Any import taxes, customs duties, and local fees are the responsibility of the recipient.
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Refused Deliveries: If a parcel is returned due to unpaid duties, round-trip shipping fees will be deducted from the refund.
4. Damaged Items
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If your order arrives damaged, please take photos and email us at slash-shop@outlook.com within 48 hours for immediate replacement assistance.